Have any questions?
What happens when I sign up?
Upon signing up, you will be emailed onboarding instructions, which includes links to download the app & account setup.
Then connect with your trainer to begin your training program.
What are your cancellation policies?
**Cancellations during trial periods are totally free.
Weekly Subscription Policy: Cancel anytime after your trial, just pay out 2 weekly billing cycles. (non-inclusive of current billing cycle).
Monthly Subscription Policy: Cancel anytime after your trial, just pay out half of your next billing cycle. (calculated from your monthly subscription price).
Annual Subscription Policy: Cancel anytime after your trial within your first month and receive a refund. A $40 refund fee will be deducted from your refunded amount.
Cancel after your first month, and you will receive a total refund calculated on your remaining annual subscription.
Cancellations after your first month will incur an $80 fee, deducted from your refunded total.
How soon can I expect results?
Whilst our programs are proven to be effective, results may vary depending on factors such as your level of commitment, and current physical condition.
Every single client we've worked with, that has committed fully to the program, has noticed results in just 2 weeks.
Are there any lock in contracts?
There are no lock in contracts apart from our cancellation policies, which vary depending on your preferred subscription plan.
How do I connect with my trainer?
Upon signing up, your trainer will contact you to help you kickstart your exercise program.
Throughout the duration of your training, you can contact your trainer anytime you like through the app, with any questions or concerns you may have.
Do I need a gym membership?
No gym membership is required!
Our programs are typically designed for training at home.
Although we can easily adapt your exercise program to your gym workouts, if that is your preference!
What if I don't have equipment?
Our services are 100% adaptable to any situation!
Whether you have no equipment, or a home gym set up, we can set up & progress you through an individualised exercise program!
Hear from our community
This truly is an all-in-one mobile PT service, if you're like me and looking for training that is cost effective and flexible, I highly recommend this app.
Really easy to follow, I like the day by day dashboard makes it simple to complete my daily tasks!
Enjoying my exercises, all of them come with videos.
Been using for a couple of months now, super easy to use and I find the messenger with my trainer very helpful, make the most of this feature for sure.
Very easy to use with lots of help along the way!